Hennesy Miranda

Director, Marketing and Customer Experience & Engagement Asian Hospital and Medical Center

A young but seasoned leader with extensive working experience in the hospital and health care industry. Key contributions include pioneering processes in International Health Servicing and Corporate Affairs. An esteemed trainer and speaker with great passion in advocating customer experience.

Patient & Visitor Experience and Allied Health Theatre

12:10 PM Enhancing Patient and Visitor Experience Through Effective Patient and Visitor Engagement

  • Establishing accessible channels for patients and visitors to provide feedback during their experience 
  • Developing tailored communication strategies that cater to individual patient and visitor preferences 
  • Utilising technology-driven solutions to ensure seamless patient and visitor experience  


Check out the incredible speaker line-up to see who will be joining Hennesy.

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