As the aged care landscape evolves, now more than ever it’s critical that aged care service providers are exploring how modern approaches can meet the diverse needs of older Australians, enhance their mental health and wellbeing, and improve operational efficiencies. The aged care transformation stage will explore how aged care can be reimagined through innovative and data-driven strategies, compassionate care models, a strengthened workforce and resident centered design. This stage will explore how aged care providers can deliver holistic, customer-centric services that support the dignity and comfort of older Australians.