The Biggest and Most Influential Healthcare Exhibition In The Southern Hemisphere
11-12 March 2026 | ICC, Sydney

Aged Care Transformation Day One: Wednesday, 19 March 2025


9:00 am - 9:15 am Welcome to Country at the Healthcare 2040 stage

10:20 am - 10:30 am Opening Remarks from the Chair

Julianne Parkinson - Managing Director, Activare International
img

Julianne Parkinson

Managing Director
Activare International

10:30 am - 11:00 am Opening Keynote | Implementing innovative care models for improved resident outcomes

Faye Spiteri OAM - Chief Executive Officer, Fronditha Care
  • Understanding the applications of emerging care models that integrate home-based and community care 
  • Utilising AI and robotics to enhance daily living assistance and health monitoring for residents 
  • Collaborating with aged care residents and their families to support holistic and personalised care journeys 
  • Developing data-driven approaches to improve resident health and quality of life 
img

Faye Spiteri OAM

Chief Executive Officer
Fronditha Care

11:00 am - 11:20 am Leading through change: Empowering aged care providers to navigate reform and achieve compliance

David Griffiths - President ANZ, Ideagen
  • Insights on the revised Aged Care Quality Standards and their practical impact on your day-to-day operations, workforce management and delivery of care 
  • Strategies for leveraging a GRC framework to proactively manage compliance risks and manage seamless transitions during reforms 
  • Practical guidance on demonstrating compliance through effective staff education, training and documentation processes 
  • Actionable ways to utilise data and digital tools to enhance governance, streamline service delivery and support high-quality care outcomes 


img

David Griffiths

President ANZ
Ideagen

  • Addressing critical workforce shortages with education, training programs and career advancement opportunities for your employees 
  • Integrating innovative roles and responsibilities to enrich care teams 
  • Empowering carers through technology that alleviates admin related workload and frees up your workforce for caring duties 
  • Creating a pipeline for sustainable workforce growth and improved job satisfaction 
img

Anat Hassner

Chief People and Strategy Officer
Uniting

img

Michelle Cuttler

General Manager Service Delivery
KinCare

img

Julianne Parkinson

Managing Director
Activare International

img

Sylvia Powell

Executive Manager People and Culture
Resthaven

12:00 pm - 12:30 pm Case Study | How Uniting strategically plans its workforce to optimise workforce capacity and capability

Anat Hassner - Chief People and Strategy Officer, Uniting
  • Leveraging workforce data to identify skill gaps and align existing team capabilities with organisational priorities 
  • Developing tailored training programs to upskill internal staff and meet critical care delivery needs 
  • Implementing flexible rostering solutions to address capacity constraints while maintaining high-quality care standards 
  • Engaging cross-functional teams to foster collaboration and ensure alignment with strategic workforce objectives 
img

Anat Hassner

Chief People and Strategy Officer
Uniting

12:30 pm - 1:00 pm Case Study | How Resthaven leverages recognition and reward strategies to boost motivation and retention in a multi-generational workforce

Sylvia Powell - Executive Manager People and Culture, Resthaven
  • Developing tailored reward and recognition strategies that resonate with the values and expectations of different generational groups. 
  • Aligning recognition efforts with individual and team contributions to boost morale and drive performance 
  • Creating a culture of appreciation to drive a sense of belonging and purpose in a diverse workforce 
  • Exploring flexible and creative approaches to reward systems that support long-term retention in aged care 
img

Sylvia Powell

Executive Manager People and Culture
Resthaven

1:00 pm - 1:30 pm Networking Break

1:30 pm - 2:00 pm Panel Discussion | Nourishing Wellbeing: A Holistic Approach to Nutrition, Movement, and Lifestyle in Aged Care

Michelle Cuttler - General Manager Service Delivery, KinCare
Julianne Parkinson - Managing Director, Activare International
Vasso Apostolopoulos - Distinguished Professor, RMIT University
  • Addressing the unique nutritional needs of older adults to prevent malnutrition, enhance immunity, and support overall health 
  • Incorporating movement and physical activity into daily routines to promote mobility, cognitive function, and mental well-being 
  • Integrating resident choice and cultural diversity into meal planning, ensuring a personalised and enjoyable dining experience 
  • Fostering collaboration between dietitians, physiotherapists, chefs, and caregivers to create a well-rounded approach to resident health and wellbeing 

 

img

Michelle Cuttler

General Manager Service Delivery
KinCare

img

Julianne Parkinson

Managing Director
Activare International

img

Vasso Apostolopoulos

Distinguished Professor
RMIT University

2:00 pm - 2:30 pm Case Study | The EMBED model of care: An innovative approach to improve the mental health of Australians receiving aged care in the home

Tanya Davison - Director, Research Discovery, Silverchain
  • Responding to growing mental health complexities in in-home aged care through the EMBED model that trains care staff to recognise signs of depression and emotional distress, with tailored, role-specific modules delivered within a 2-hour framework 
  • Embedding psychological support services into routine care, leveraging both in-person and telehealth delivery to reach clients effectively 
  • Developing a scalable framework based on in-house research to implement mental health support as a routine part of aged care service delivery 
img

Tanya Davison

Director, Research Discovery
Silverchain

  • Responding to the increasing prevalence of chronic conditions and co-morbidities in aged care and the implications of this on existing care models 
  • Collaborating across healthcare and social services to create seamless care pathways for residents 
  • Harnessing data insights to proactively identify emerging resident needs and address these 
  • Evolving care models to accommodate residents with diverse cultural, social, and health backgrounds 
img

Julianne Parkinson

Managing Director
Activare International

img

Jacqueline Quirke

General Manager Lifestyle and Community
RSL LifeCare

img

Prof. Claire Johnson

Director of the Palliative Aged Care Outcomes Program (PACOP)
University of Wollongong

3:00 pm - 3:30 pm Redefining Aged Care: Person-Centred Innovation for Purposeful Living

Jacqueline Quirke - General Manager Lifestyle and Community, RSL LifeCare
  • Embracing small-scale domestic models to foster a sense of home, dignity, and autonomy for aged care residents 
  • Expanding interdisciplinary care teams by integrating allied health and recreational therapy to enhance holistic well-being 
  • Designing enabling environments that promote engagement, community connection, and meaningful daily experiences 
  • Implementing evidence-based strategies such as behavioural support programs and living labs to drive sector-wide transformation 
img

Jacqueline Quirke

General Manager Lifestyle and Community
RSL LifeCare

3:30 pm - 4:00 pm Improving palliative outcomes in aged care through the PACOP framework for enhancing end-of-life care

Prof. Claire Johnson - Director of the Palliative Aged Care Outcomes Program (PACOP), University of Wollongong
  • Enhancing end-of-life care quality by embedding standardised outcomes assessments across aged care facilities 
  • Utilising data from consistent assessments to make timely, resident-centered adjustments in palliative care 
  • Strengthening the support framework for residents, families, and carers to improve overall experiences in the final stages of life 
  • Exploring adaptations of the PACOP framework for in-home care settings, empowering families and carers to provide high-quality palliative care at home 
img

Prof. Claire Johnson

Director of the Palliative Aged Care Outcomes Program (PACOP)
University of Wollongong

4:00 pm - 4:10 pm Closing Remarks from the Chair and end of day one