The Biggest and Most Influential Healthcare Exhibition In The Southern Hemisphere
11-12 March 2026 | ICC, Sydney
Aged Care Transformation Day Two: Thursday, 20 March 2025
Health Facilities Design & Development Day One: Wednesday, 19 March 2025
Health Facilities Design & Development Day Two: Thursday,20 March 2025
Healthcare 2040 Day One: Wednesday, 19 March 2025
Healthcare 2040 Day Two: Thursday, 20 March 2025
Aged Care Transformation Day One: Wednesday, 19 March 2025
Aged Care Transformation Day Two: Thursday, 20 March 2025
Digital Health Day One: Wednesday, 19 March 2025
Digital Health Day Two: Thursday, 20 March 2025
Care Reimagined Day One: Wednesday, 19 March 2025
Care Reimagined Day Two: Thursday, 20 March 2025
10:45 am - 11:00 am
Opening Remarks from the Chair
Julianne Parkinson -
Managing Director,
Activare International
11:00 am - 11:30 am
The Benefits of Small Organisations Working Together for Improved Efficiencies
Todd Yourell -
Chief Executive Officer,
St Andrew’s Village Ballina
- Pooling resources across regional and rural providers to streamline HR, payroll, and procurement functions, reducing costs and administrative burden
- Engaging third-party service providers to deliver region-specific solutions, ensuring compliance and quality while overcoming workforce shortages
- Exploring collaborative models that enhance sustainability and improve resident outcomes
11:30 am - 12:00 pm
Bolstering Interoperability and Integration in Aged Care – An Overview of the Digital Foundations to the New Aged Care Act
Fay Flevaras -
Chief Digital Information Officer,
Australian Government Department of Health and Aged Care
Fay Flevaras
Chief Digital Information OfficerAustralian Government Department of Health and Aged Care
12:00 pm - 12:30 pm
Panel discussion | Enabling efficiency, quality, and digital connectivity through smart infrastructure in aged care
Johan Locke -
Head of Information Communication Technology,
Australian Multicultural Community Services
Ramesh Raghavan - Head of Digital, Innovation & Experience, Uniting
Julianne Parkinson - Managing Director, Activare International
- Implementing smart building technologies that enhance operational efficiency and reduce costs
- Utilising integrated IT systems to allow for seamless data flow and personalised resident care
- Supporting staff with digital tools that improve workflow, reduce administrative burden, and increase time spent with residents
- Optimising facility layout to incorporate tech-friendly spaces that facilitate remote monitoring and resident engagement
Johan Locke
Head of Information Communication TechnologyAustralian Multicultural Community Services
12:30 pm - 1:00 pm
True connection through deep listening and taking action
Karen Harrison -
National Manager Collaborative Care Redesign,
Calvary Care
The Calvary PEARS Model is a principles-based approach that emphasises respectful and dignified care for older people, prioritising control, choice, relationships, community connection and a desire for good quality of life. The model drives positive change across Calvary's residential aged care homes through its five domains - Personhood, Environment, Activity, Relationships, and Safe Care. At its core, Calvary aims to elevate the voice of older people by using a validated co-design methodology. Structured co-design initiatives have been launched in 16 Calvary homes, where residents and staff collaborate to improve care.
1:00 pm - 1:30 pm
Networking Break
1:30 pm - 2:00 pm
Panel discussion | Transforming aged care facilities by designing for flexibility, safety, and resident well-being
Ramesh Raghavan -
Head of Digital, Innovation & Experience,
Uniting
- Creating adaptable infrastructure that evolves with changing care needs and population demographics
- Incorporating smart technologies for enhanced resident safety, such as fall detection and real-time health monitoring
- Designing spaces that promote social engagement, mental health, and physical well-being for residents
- Ensuring accessibility and security of IT infrastructure to support integrated, high-quality care delivery
2:00 pm - 2:30 pm
Case Study | How Montefiore is reimagining resident care by unlocking the potential of resident journey mapping in aged care
Gabbie Budai -
General Manager Client Experience and Marketing,
Montefiore
- Mapping every touchpoint from first contact to departure to deliver unified and positive resident experiences
- Collaborating across departments to engage the right stakeholders ensure all perspectives are captured in the resident journey
- Driving cultural change through journey insights by using journey mapping to foster a culture of empathy and alignment around resident-centered care
- Balancing insights with compliance demands – Leveraging journey data to enhance experiences while meeting regulatory requirements
2:30 pm - 2:50 pm
Modernising Home Care operating Models – How AI and Assistive Technology are driving Efficiency, Financial Sustainability and Inclusive Care
Johan Locke -
Head of Information Communication Technology,
Australian Multicultural Community Services
- Exploring cross-sector solutions for holistic health and wellness in aged care settings
- Examining innovative digital tools that support aged care quality and reach
- Building resilient aged care ecosystems that adapt to changing societal needs
- Integrating patient-centred and data-informed approaches for care personalisation
Johan Locke
Head of Information Communication TechnologyAustralian Multicultural Community Services
