Aged Care Transformation Day Two: Thursday, 20 March 2025


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Julianne Parkinson

Chief Executive Officer
Global Centre for Modern Ageing

10:30 am - 11:00 am Bolstering Interoperability and Integration in Aged Care – An Overview of the Digital Foundations to the New Aged Care Act

The Hon John Ajaka - Former Minister for Ageing, Former Minister for Ageing

The Hon John Ajaka

Former Minister for Ageing
Former Minister for Ageing

11:00 am - 11:30 am The Future of Senior Care: Innovation and Compassion in Aged Services

The Hon John Ajaka - Former Minister for Ageing, Former Minister for Ageing
  • Utilising Technology for Better Care and smart devices to monitor seniors' health 
  • Understanding the Impact of Registered Nurses, Allied Health Professionals, and Care Staff and their role in improving aged care services. 
  • Building a Compassionate Workforce through Training strategies for aged care workers to balance clinical excellence with empathy 
  • Reducing loneliness and improving mental health through stronger community involvement 
  • Upcoming changes in Aged Care Policy and Reform and their impact on the sector 


The Hon John Ajaka

Former Minister for Ageing
Former Minister for Ageing

11:30 am - 12:00 pm Stronger Together: Unlocking the Power of Group Procurement for Regional Aged Care Providers

Todd Yourell - Chief Executive Officer, St Andrew’s Village Ballina
  • Pooling resources across regional and rural providers to streamline HR, payroll, and procurement functions, reducing costs and administrative burden 
  • Engaging third-party service providers to deliver region-specific solutions, ensuring compliance and quality while overcoming workforce shortages 
  • Exploring collaborative models that enhance sustainability and improve resident outcomes 

 

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Todd Yourell

Chief Executive Officer
St Andrew’s Village Ballina

12:00 pm - 12:30 pm Panel discussion | Enabling efficiency, quality, and digital connectivity through smart infrastructure in aged care

Johan Locke - Head of Information Communication Technology, Australian Multicultural Community Services
Ramesh Raghavan - Head of Digital, Innovation & Experience, Uniting
  • Implementing smart building technologies that enhance operational efficiency and reduce costs 
  • Utilising integrated IT systems to allow for seamless data flow and personalised resident care 
  • Supporting staff with digital tools that improve workflow, reduce administrative burden, and increase time spent with residents 
  • Optimising facility layout to incorporate tech-friendly spaces that facilitate remote monitoring and resident engagement 
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Johan Locke

Head of Information Communication Technology
Australian Multicultural Community Services

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Ramesh Raghavan

Head of Digital, Innovation & Experience
Uniting

12:30 pm - 1:00 pm True connection through deep listening and taking action

Karen Harrison - National Manager Collaborative Care Redesign, Calvary Care

The Calvary PEARS Model is a principles-based approach that emphasises respectful and dignified care for older people, prioritising control, choice, relationships, community connection and a desire for good quality of life. The model drives positive change across Calvary's residential aged care homes through its five domains - Personhood, Environment, Activity, Relationships, and Safe Care. At its core, Calvary aims to elevate the voice of older people by using a validated co-design methodology. Structured co-design initiatives have been launched in 16 Calvary homes, where residents and staff collaborate to improve care. 


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Karen Harrison

National Manager Collaborative Care Redesign
Calvary Care

1:00 pm - 1:30 pm Panel discussion  | Transforming aged care facilities by designing for flexibility, safety, and resident well-being

Ramesh Raghavan - Head of Digital, Innovation & Experience, Uniting
  • Creating adaptable infrastructure that evolves with changing care needs and population demographics 
  • Incorporating smart technologies for enhanced resident safety, such as fall detection and real-time health monitoring 
  • Designing spaces that promote social engagement, mental health, and physical well-being for residents 
  • Ensuring accessibility and security of IT infrastructure to support integrated, high-quality care delivery 
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Ramesh Raghavan

Head of Digital, Innovation & Experience
Uniting

1:30 pm - 2:00 pm Designing aged care infrastructure that is dementia-friendly and allows for increased independence while minimising risk

Dr Tom Morris - Head of Research and Information Excellence, Dementia Australia
  • Incorporating sensory design elements like lighting, colour, and acoustics to reduce confusion and overstimulation 
  • Creating secure, easy-to-navigate layouts that minimise wandering risks while promoting independence 
  • Implementing clear signage and visual cues to help residents orient themselves within the space 
  • Designing outdoor and communal spaces that encourage safe social interaction and connection with nature 
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Dr Tom Morris

Head of Research and Information Excellence
Dementia Australia

2:00 pm - 2:30 pm Modernising Home Care operating Models – How AI and Assistive Technology are driving Efficiency, Financial Sustainability and Inclusive Care

Johan Locke - Head of Information Communication Technology, Australian Multicultural Community Services
  • Exploring cross-sector solutions for holistic health and wellness in aged care settings 
  • Examining innovative digital tools that support aged care quality and reach 
  • Building resilient aged care ecosystems that adapt to changing societal needs 
  • Integrating patient-centred and data-informed approaches for care personalisation 
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Johan Locke

Head of Information Communication Technology
Australian Multicultural Community Services

2:30 pm - 3:00 pm Closing Remarks from the Chair and end of day two