Technology has great potential in healthcare, and many companies are working to find new ways to use technology in taking patient care to the next level. While recent developments in healthcare call for a fresh approach to nurse call systems, it must be remembered that having too many technology systems that struggle to integrate is ineffective. Integration is the key to maximising the efficiency and effectiveness of these systems to make to most out of them.

The Ascom Telligence is one such solution that integrates surrounding systems to enable staff to focus on the patient and less on administrative activities. It is so innovative it constitutes a new category of healthcare communication: the Ascom Patient Response System.

But what makes Ascom Telligence truly different from a traditional nurse call system? Is it the ability to integrate your current devices and application to the solution, or the fact that it leverages nurse call infrastructure to enhance communication and documentation?

Truth to be told, Ascom Telligence is much more than that. It is a flexible solution designed for long-term use which can be easily expanded over time to meet future requirements, offering everything from a standalone nurse call system to a fully integrated, end-to-end patient response solution.

“We're introducing Ascom Telligence, which has a history as a market-leading brand in North America, Asia, and the Middle East. The Ascom Telligence Nurse Call system will define workflows in a new way by providing easy access to relevant information at the point of care, so patient needs are handled promptly”, says David Williams, Country Manager, Ascom Australia.

The system is designed to take patient care to the next level while maintaining staff efficiency. A press on the bedside station gives direct connections to colleagues. Request, updates, and alerts go directly from patient room to labs, pharmacies, administration security, and more. Caregivers now have relevant information at the point of care and throughout the care process.

Built on the Ascom Healthcare Platform that collects data from multiple sources (medical devices, healthcare applications and other systems), Telligence gives clinicians a more comprehensive view of the patient’s status that goes well beyond traditional nurse call.