The Biggest and Most Influential Healthcare Exhibition In The Southern Hemisphere
19-20 March 2025 | ICC, Sydney
Katharine See
Chief Health Outcomes Officer Northern HealthCare Reimagined Day One: Wednesday, 19 March 2025
9:30 AM Keynote Panel Discussion | Creating a Roadmap Towards Patient Excellence - Measuring and Championing Patient Experience in Australian Healthcare
- Measuring patient satisfaction and turning insights into meaningful change
- Being the voice of the patient at leadership level to focus on patient outcomes
- No PX without EX – giving caregivers the tools necessary to provide 5-star experience
- Delivering culturally appropriate and equitable care throughout the care continuum
1:00 PM Case Study | Turning Identical Referrals into Personalised Care Programs: Learn How Northern Health is Individualising Asthma Care Within a Value-based System
Fostering personalised care in a systematic manner is a crucial challenge within the value-based care model. At Northern Health, Katherine and the CLEO team are transforming asthma management by delivering tailored care that allows two identical referrals to evolve into two distinct, nuanced, care programs. By co-designing with consumers and clinicians, Katherine will share the improvements made, including:
- Showing patients visible improvements to their health by tracking through a digital app
- Encouraging engagement through personalised touchpoints
- Automating self-management and reducing care costs
Check out the incredible speaker line-up to see who will be joining Katharine.
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