Ahead of Victorian Healthcare Week 2020 we take a look at some of the most informative presentations from the 2019 event.

Here Michelle Fenwick, Executive Manager, People and Culture at Northern Health explores:

• Change models of care – ask yourself what level of acuity you can manage and what other services will you do/don’t want to invest in
• Partnerships – it’s important to choose partners who will help you serve new market segments
• Culture – people will need support during rapid growth. We can only grow, improve engagement and keep everyone happy if we trust each other and work in a safe environment